Cancellation Policy

The Cancellation Policy below applies to all products and live events sold directly on our website.
It cannot be retroactively applied to previous cancellations.
Note: Any products or live events sold by a 3rd party partner are
subject to their Cancellation Policy.

Eligible Cancellations:
Please allow up to 10 business days for your refund to be processed and reflected in your account.

Approved Customer Credits:
You are free to use, transfer or gift the credits within one year from the date of original purchase.

Disqualified Cancellation:
The full amount will be donated in your honor to one of the charities we support.

Digital Products & Online Events/Programs/Courses:
All sales are final. No refunds. No exchanges. No customer credit. No exceptions.
Please review product details carefully before purchasing.

In-Person Events: Please email your written cancellation notice to
info@starmagichealing.com for review.

2 Day Workshops:

Cancellation received at least 2 weeks (14 days) prior to the event, a full refund will be issued
less a £35 administrative fee plus international bank charges (if applicable). Cancellation received within 2 weeks (14 days) of the event –

1) If your spot is filled, a full refund will be issued less a £35 administrative fee plus international bank charges (if applicable).
2) If your spot is not filled, no refund and no customer credit will be given
No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit
in full or partial, No make-up session and No rescheduling will be given.
Please email your written cancellation request to
info@starmagichealing.com for review.

Training Experiences:

Cancellation received at least 5 weeks (35 days) prior to the Training Experience, a full refund will be issued
less a £75 administrative fee plus international bank charges (if applicable). Cancellation received within 5 weeks (35 days) of the Training Experience –

1) If your spot is filled, a full refund will be issued less a £75 administrative fee plus international bank charges (if applicable).
2) If your spot is not filled, no refund and no customer credit will be given
No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit
in full or partial.
Please email your written cancellation request to
info@starmagichealing.com for review.

Private Healings:

Once a Private Healing Session is booked, no refunds are given. No exceptions. Once Star Magic engages with you the Healing Process starts.

No Show or Late Arrival for any reason forfeits your Private Healing Session. No refund and no customer credit in full or partial, no make-up session and no rescheduling will be given

Tours/Trip deposits and balances will be non-refundable once the monies are paid to the partnering tour operator.

Non-Refundable Deposits are non-refundable and non-transferable. However, the balance is subject to the cancellation policy.

Produced Content: All content produced by Star Magic Healing, Cosmic Force Ltd and Jerry Sargeant, including but not limited to audio, video, and all other products and media, are subject to full copyright protection under European law. Any use or republication of this content without the express written consent of Star Magic Healing or Cosmic Force ltd, is strictly prohibited.